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Balanced participation
Each party receives the same clear process, opportunity to be heard, and access to confidential caucus discussions.
Jeca S. Williams · ADR Professional
A clear, balanced process for Texas healthcare Independent Dispute Resolution (IDR).
Alternative dispute resolution (ADR) for healthcare IDR and civil matters.
Creative ADR Services provides focused virtual mediation for out-of-network medical billing disputes. Jeca brings deep familiarity with the Texas Department of Insurance (TDI) process, organized case administration, and a neutral approach that respects both sides.
1,350+
Texas IDR matters since the program's 2020 implementation
Since 2020TDI-rostered medical billing mediator
10+ yearsMediation and conflict-resolution experience
StatewideVirtual service for Texas parties and representatives
The mediation experience
Prepared, neutral, and easy to work with.
Jeca is selected by mutual agreement of the parties. Her process is designed to give health plans, facilities, providers, counsel, and representatives a well-organized setting for informed negotiation.
02
Efficient administration
Scheduling, document exchange, invoicing, and required portal reporting are handled with consistency and attention to detail.
03
Multi-matter coordination
When both parties agree, related Request IDs can be coordinated into a focused session that uses representative time efficiently.
Experience and perspective
A mediator who understands both process and people.
Jeca S. Williams leads Creative ADR Services and has served on the Texas Department of Insurance mediator roster since 2020. Her work includes more than 1,350 Texas IDR matters involving out-of-network payment disputes.
Her broader background in civil and community mediation, complaint review, ombudsman work, higher education, and conflict-resolution instruction supports a practical and respectful approach to complex conversations.
- Facilitates court-connected and community disputes using a structured, interest-based mediation process.
- Recognition: Volunteer Mediator of the Month, Dallas County Dispute Resolution Center (March 2018).
- Arbitration Training | American Health Law Association — 2021 and 2023
- Florida Supreme Court–Approved Arbitration Training | Dunlap Mediation — 2021
- Arbitration Training | American Bar Association — Dispute Resolution Section — 2018
Creative ADR Services
Professional mediation. Clear communication.
For questions about availability, scheduling, or mediation administration, contact Jeca directly.